Terms of Service

Introduction

Thank you for choosing Famety we appreciate your preference. The company providing the services has the authority to make changes or modifications to this agreement at any time. The user can find the latest revision date to the user terms and conditions agreement at the bottom of this page. It is the user’s responsibility to keep current on all changes made. By using this site, you are bound to accept all past, current, and future user terms and conditions within this agreement.

Age Limits

By using this site, Famety, you must warrant that you are at least 18 years of age. If you are under 18 and are at least 13 you may use this site under the supervision of a parent or legal guardian who agrees and accepts the User Terms and Conditions Agreement.

Website Use and Copyright

Famety holds full intellectual property rights to all content, including images with the exclusion of images from 3rd parties. Permission from Famety must be given before any content or images may be used by anyone else. Everything belongs to Famety and any 3rd parties that have obtained permission.

Limitation of Liability

The user agrees not to hold Famety or anyone associated with Famety, under no circumstances, for any claim relating to any breach of the terms or conditions of this agreement. The user also agrees not to hold Famety or anyone who is connected to Famety responsible for any type of losses or damages of any kind that might arise while using this site.

Governing Law

The use of this website and any dispute arising out of its use are subject to the laws of UAE. Any legal action or proceedings related to or arising out of these Terms and Conditions shall be settled in the courts and or tribunals in UAE.

Conduct

The user agrees to use Famety responsibly and only for the intention for which it is designed to be used. The user agrees not to attempt to change anything on the site or compromise the security of the website.

Delivery

When ordering any service from us, you understand that you are paying us to manage a social media ad on 3rd party websites.

Confidential Information

Famety uses the information that you send us to complete your order. We also use your information to send you upcoming promotions, coupons, and information about any 3rd party websites that you might be interested in. Famety never sells your information to anyone.

Money-Back Guarantee

If a client needs a refund, they can contact us via chat support or telephone to submit a request. All transactions are refundable if a problem persists. Our customer service team will get back to you within 24 hours.

Social Media Accounts

Famety is not liable for any damage/loss of videos, social media accounts, and/or any other information during or after your order is delivered. Please note that you use our site at your own risk.

Corrections

Famety has the right to make corrections to any errors found on its site without prior notice. Although we take pride in our accuracy, there may be rare occasions when an error could occur, and in this case, corrections must take place without any delays.

Refund Policy

Is it possible to get a refund?

The only circumstance in which you will receive a refund is if we do not deliver your order within three days of the time in which you first placed your order. This is in case if the shipment time specified is lesser than three days for the product. If the given time for the delivery is longer than three days, the refund is possible after the given time. However, if your order has been delivered promptly and completely, we will not issue a refund.

If I change my mind after I complete my order, can I cancel it and get a refund?

We give refunds only if we have not yet placed an order. If your order is in a queue or being processed, your order has been placed, and therefore we cannot refund you.

The protection of consumers is one of the wide topics in every business sector. Yet, nearly every sector has its own services for keeping consumer rights and providing consumer satisfaction. To avoid out-of-favor situations, the refund policy has the potency for consumer satisfaction.

Since we provide consumer rights, we also put emphasis on the refund policy. Many consumers ask about the possibility of the issued a refund. According to our refund policy, the only way that you can get a refund is in case of if you do not get delivered your order in the given time in which you first placed your order.

However, if your order has been delivered promptly and completely, we will not issue a refund. One of the most frequently asked questions is: 'If I change my mind after I complete my order, can I cancel it and get a refund?'

As for our refund policy, we give refunds only if we have not yet placed an order. If your order is in a queue or being processed, your order has been placed, and therefore we cannot refund you.

Privacy and Security Policy

Our services from Famety belong to our company.

The company may keep the personal information of its customers. Reasons for keeping personal information are such as the following;

a) Membership: We may keep information like your username, firm information, phone number, and email address. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

b) Campaigns: Famety may send you messages about the campaigns it organizes via your e-mail addresses and phone numbers. When users place an order through famety, they consent to the use of their e-mail addresses and phone numbers in these campaigns.

c) Errors: If any error occurs in our services, we can use your email and phone number to inform you about it.

d) Partnership: It is possible that we can share your communication data for statistics and surveys in order to develop a better business plan. We can share our clients' digital data with our co-partners for the same reasons.

We may keep our clients' information, but we cannot share it with third-party organizations. Classified information of our clients is in our protection, and if third-party organizations would be able to reach this information, we take responsibility for wrongdoing.

Payment And Security

Famety’ customers can use money transfers or credit cards for payments. Credit card information is secured with SSL and 3D secure systems.

a) Money transfer: In the payment process, customers can make a money transfer to our company’s bank accounts. International customers can use the international banking system or online payment systems. (PayPal, PayTR or Western Union)

b) Credit Card: Our payment system accepts VISA and Mastercard credit cards. Customer credit card information stays unreachable from our employees and customer services. Credit card information is under-protected by an SSL security system.

Use of Cookies

Cookies are small text files for surveilling page visitors' behaviors. Our service and internet pages use cookies to upgrade themselves. Visitors should allow cookies to get better services.

Cookies allow page owners to see how many visitors are on the page, what visitors do on the page, and where visitors came from. (Google, URL or others)

Email Security

Customers should not share their personal info and credit card information in emails. We don't have a mail-order system. The customer’s email address protect according to our privacy policy.

How do We Use Your Information?

E-Mail Campaign

Famety may use the e-mail addresses you use during membership or ordering for the following purposes;

To provide information about your order status,
Providing information about your payment status,
Providing information about upcoming campaigns and informing about discounts,

The user agrees that the information and email address provided during the order or registration will be used for these purposes. If the user wishes to unsubscribe from the email list, they can contact us at [email protected].

SMS Campaign

Famety may collect and use your phone numbers that you use during membership or ordering for the following purposes;

To provide information about your order status,
Providing information about your payment status,
Provide information about upcoming campaigns and announce discounts,

The user agrees that the information and phone number provided during the order or registration will be used for these purposes. If the user does not want his/her phone number to be used and wants to be removed from the list, he/she can contact us at [email protected].

SMS Terms & Condition

Famety, offers the option to our customers to engage in conversations with drivers to provide fast solutions. Message frequency varies. Message and data rates may apply. Text HELP to [+1 872 757 7014] for help. Reply STOP to cancel. Carriers are not liable for any delays or undelivered messages.