Instagram may crash due to internet connection issues, outdated app versions, software bugs, phone performance limitations, or server errors. To fix this, try updating the app, restarting your phone, reinstalling Instagram, or clearing the app cache. On iPhone, delete and reinstall the app to clear the cache, while on Android, go to Settings > Apps > Instagram > Storage & Cache > Clear Cache. If the issue persists, force-stop the app via Settings > Apps > Instagram > Force Stop and reopen it. Keeping your device and apps updated can help prevent crashes in the future.
Why Does Instagram Crash Upon Opening?
When you open the Instagram application or upload a photo or video, you may experience an Instagram crashing problem. This is not surprising. Below are some of the reasons why did instagram crash happening:
- There may be a problem with your internet connection.
- You may not have updated Instagram app on your phone.
- It could be caused by bugs in the Instagram app or your phone.
- Some settings on your phone may have restricted Instagram performance.
- It may be due to the capacity of your phone.
- It may be due to server errors.
As you can see, the question of why my instagram is glitching can have multiple answers. We recommend you to try the following steps for solutions.
How to Solve Instagram Crashing Problem?
If you experience such a situation, there are procedures of how to fix Instagram:
Update Your Instagram App
One of the common situations among Instagram problems is “Instagram is crashing when I open it” problem. Here is how to solve it:
- First, check to see if the application is up to date. If an update is required, connect to the application market, check the app status, and update it.
- Probably, the problem will be solved when you update Instagram. But if the problem still does not resolve, check out the other options listed below.
- Close the application, and then reopen it after a while. There may be a problem with your mobile device.
- If you are experiencing this problem only on Instagram, try deleting the application, and reinstalling it.
- Don’t worry; your data will not be deleted. Only the application will be deleted.
- If you do not want to experience such problems, we advise you to keep your mobile device and applications up to date.
Resolving with Clearing Cache and Data
The issue with Instagram might be caused by the cache. To clear instagram cache, you need to delete instagram app from your phone. When you delete and reinstall, you will have cleared the cache.
When you delete the application and reinstall it, your uploaded photos, videos and messages will come back. The videos and images that appear in your Instagram discovery will be deleted from the memory.
Follow the steps below to fix Instagram this way:
How to clear IG cache with iPhone
Since cache can not be deleted individually on this software you need to remove it by entering the settings page and removing the app. After you complete this process you need to reinstall the application. This will reincarnate the application without the previous data.
- Go to general from your iPhone’s settings.
- Then, tap on iPhone storage.
- Click on the Instagram app.
- Say delete the app.
How to clear IG cache with Android
For Android devices, the procedure is much more straightforward. All you need to do is reach the app info and delete your cache in the “storage and cache” section. This might fix the problem. If not, try updating your system. The latter method might even fix cache related problems in iOS.
- Click on Apps and Notifications in Android settings.
- Then, Click on see all apps.
- Click on Instagram.
- Say Storage & Cache and then click Clear Cache.
Solve By Force Stopping the App
To end the errors and glitches in your Instagram account, you can force stop the application and then restart it.
Stop App on Iphone
- Go to the area where you see all the open applications.
- Find Instagram and close the app by swiping up.
- Then turn it back on and check.
Stop App on Android
- Find apps in your phone’s settings.
- Then, find the Instagram app and click Force Stop. After that, open it again.
If you want to grow your Instagram account, you can check out Famety’s completely reliable Buy Instagram Followers from Famety service.
67 Comments
Hello it keeps crashing when i log in into my account .. But when i log in into An another account it works fine. Please help me
This is exactly what is happening to me. I have tried all the fixes listed above and I go back into the app and it crashes again. The main thing that I thought the problem could be is the lack of memory as mine was almost full. I have cleared some space now. But it hasn’t changed a thing. What makes things worse is I can’t find any way of reporting the problem to instagram directly. Can anyone help? Don’t know what to do.
Exactly the same thing I’m going through like what is up with Instagram
I experience the same issue! ??
same issue keeps crashing after upgrade since 10-11-19
I am having the same problem, all the ‘fixes’ didn’t work. Any suggestions / help out there
Same issue. None of the fixes work. VERY frustrating!!! Have updated everything, managed memory space, deleted app and reinstalled turning off my Iphone6 in between both attempts. did not work. HELP!!
did it ever end up working, this is happening with me. plz reply lol
Mine is doing the exact same thing, it has been doing it for like 3 days now and it is very annoying.
Did you figure out a fix to this issue? I’m having the exact same problem. And I’m unable to contact anyone at Instagram.
I think it is the new update. keeps crashing
if anyone found out a solution to this please let me know
Did you ever found a solution?
When I click the icon
Goes white then back to home screen
I need help plz help
I tried every way but my instagram is not opening when I open it a white screen appears and Then it closes I have been facing this problem since yesterday and I tried every way to fix it please help me with this problem
Hello, sad to hear that. Did you try reinstalling the app? If nothing works, you might try contacting Instagram directly.
I have the same problem
I had a same problem on my company mobile phone = =
Hello,
please if you can help me!
My Instagram application keeps crashing. When I open it.. It shuts down.
and I tried all the above solutions and nothing works. What can I do???
Sorry to hear that. As a last resort, you might try resetting your device and getting a fresh install.
Hello, every time I try to view my insights on the professional dashboard the Instagram app exits. I’ve tried logging out, uninstalling and reinstalling it. Nothing works. Any help or suggestions?
You should report a problem on Instagram.
I can’t open instagram app
When I open it ..it closes within seconds
Did you try reinstalling the app? It may be the case.
My new account keeps shutting insta down after i try to look at likes. On all my devices. Ive restarted and reinstalled the app on both devices and nothing helped.
Was your problem resolved? I’m having same issue. Mine won’t work on any devices.
I didn’t have any problems with the app until I decided to update it last night. It shows up to a white screen, and then immediately kicks me out and says “Instagram has stopped working.” I have uninstalled and reinstalled the app multiple times, restarted my phone twice, cleared the data and cache as a last resort a few times, even uninstalling, rebooting, and then installing. Nothing seems to be working and it seems to have sprouted from the update.
I am also facing the same problem after the update. I’ve tried every method that is listed above. When I checked it on app store there were many people who complained about the same issue as they also couldn’t open their instagram aapplication after the update. There isn’t any issue with our devices but an issue with the new update. I think there are some compatibility issues.
check out my solution
So I had this exact problem and yes did ALL the obvious steps. Uninstalling/reinstalling, clearing cache, almost did a factory reset. What ended up working was uninstalling the google play store app and using the samsung one to download it and it worked.
It works!!! Thanks!!!
But what if you use Apple and not Droid?
I’ve done all the steps above but nothing. Very frustrating.
OMG that actually works!!! Thank you so much xo
How did this actually work omg!! For weeks I’ve been trying to get my app to work. I was able to get in but when I wanted to post an insta story it kept crashing the app. This worked Thankyouuu so much!!
How did you get it to work
I’m having the same problem and I’ve tried everything.
My Instagram app jeeps crashing when I open it. I have tried all the fixes listed above and I go back into the app and it crashes again. What makes things worse is I can’t find any way of reporting the problem to instagram directly. Can anyone help? Don’t know what to do.
My instagram app keeps crashing once I open it please what is going on?!?
Instagram app keeps crashing when I open it too. I’ve tried re-installing, re-starting, and freeing up memory.
Same issue ! ! ! ???
What could be the possible way to fixed my Instagram application? I’ve done all the instructions and it still keeps on crashing. I still have a lot of memory, I’m using iPhone 6 on where can i report this problem?!!!
Same issue using iPhone/ since I updated phone and app. Any solutions?
Same here Crashing no solution
Still not working after all fixes
Mine has been crashing since 10/17. Everything is up to date. It seems to crash more on one profile but nothing stays open more than a minute. I’ve uninstalled/reinstalled twice. It works a bit after I reinstall but then crashes after the feed has loaded.
Me too if u fixed it hmu
I’ve been experiencing the same issue on my iPhone 6 since Saturday. My ios software and the instagram app are both up to date. I’ve cleared more than enough space and deleted/reinstalled the app several times. Nothing is working.
When I open insta it s suddenly closing
Same problem did all of the possible solutions several times but it keeps crashing whenever I use the story feature. Weird is that whenever I log into another acc it doesn’t happen?! I’m very frustrated it definitely happened with the update.
Instagrams keeps crashing even though I followed each troubleshooting steps
This is the ultimate Solution:
Uninstall Instagram and Facebook (I know sound silly but remember the FB/Insta integration)
Install Instagram and log in
Install Fb and log in
Thats it
It worked !!!!! Finally. On an iphone
How???
I can’t even go on to Instagram without it crashing. as soon as I go on to it, it does it. I have tried everything so may times and I’m very upset about it.
When i come back after using instagram mobile gets switched off everytime .. This was started after updating the instagram only.. What to do i cant able to use instagram now
Your mobile might need a system update. If not, try to update Instagram.
I have tried everything except for a factory reset because I really don’t want to do that. I have done all the shutting down and redownloading possible, I have over 180GB worth of memory left, it now will occasionally open and let me use it for 30 seconds max before freezing and crashing
Can it be because of your device? Maybe it is not updated and cannot support Instagram.
anytime i try to open instagram it will not let me, i have uninstalled it and reinstalled it and it still won’t work, it was perfectly fine last night, what do i do
Hi, have you tried updating it?
My Instagram keeps crashing and I have updated it. It affects my Facebook as well. I have updated both. Decided to deleted and reinstall both and the same thing keeps happening.
I’ve done it all nothing helps ..
I’m just going to not have it
I found out that I was unknowingly signed up to play store’s beta testing program, and I guess the crash was due to them testing out some new feature. It was solved when I opted out of it and re-downloaded Instagram.
Instagram keeps crashing when I open it, especially when I’m on mobile. Will be giving you guys feedback as soon as I try out the methods I’ve learned here.
Thanks for the advice after having the problem for a month on my android and trying all the solutions deleting cache solved the problem.
We are happy for you! You can also check our other articles.
When I try to open instagram on my iPhone 13pro it crashes right away. There isn’t an update needed when I checked. Anyone know how to fix it?